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Payment / Shipping / Returns

Payment.

We offer a wide range of payment options including all major credit cards, PayPal, Apple Pay and Google Pay.

For our launch pre-sale program which offers the chance to purchase a paddle at a significant discount with delivery in March 2021, we do require full payment in advance when you place the order.

Shipping.

As part of our pre-sale program we're offering free USA shipping using UPS Ground. For international customers shipping is calculated based on UPS rates. Please remember that we're operating a pre-sale program initially with all orders shipping in MARCH 2021. 

Returns.

If for any reason you're not happy with your purchase you are welcome to return it under the following conditions:

  • The paddle is unused and in brand new condition, and is shipped back in its original packaging.
  • It is within 60 days of the purchase date.
  • Please email us with your order number to request an RA number (Return Authorization) which must be marked clearly on the box.
  • You are responsible for the costs in shipping the paddle back to us.
  • We do not impose any re-stocking fee and once your return has been received and inspected your card will be credited within 14 days.