Payment / Shipping / Returns
We offer a wide range of payment options including all major credit cards, PayPal, Apple Pay and Google Pay.
For our launch pre-sale program which offers the chance to purchase a paddle at a significant discount with delivery in March 2021, we do require full payment in advance when you place the order.
As part of our pre-sale program we're offering free USA shipping using UPS Ground. For international customers shipping is calculated based on UPS rates. Please remember that we're operating a pre-sale program initially with all orders shipping in MARCH 2021.
If for any reason you're not happy with your purchase you are welcome to return it under the following conditions:
- The paddle is unused and in brand new condition, and is shipped back in its original packaging.
- It is within 60 days of the purchase date.
- Please email us with your order number to request an RA number (Return Authorization) which must be marked clearly on the box.
- You are responsible for the costs in shipping the paddle back to us.
- We do not impose any re-stocking fee and once your return has been received and inspected your card will be credited within 14 days.